Frequently Asked Questions

Q: How long will my kitchen be out of use?
A: For a complete kitchen remodel your kitchen will be unusable for about one to two weeks. Expect to eat at restaurants frequently, or set up alternative cooking arrangement within the home.

Q: How long will the whole kitchen remodelling process take?
A: Assuming there are no major problems with the water, electricity and other services then 4-8 weeks from when you order the kitchen is fairly normal.

Q: Can you give me a general overview on the installation of a new kitchen?
A: Every kitchen installation is different, but generally the basic kitchen installation process includes these steps:

1. Your old kitchen is removed and discarded.
   
2. Any plumbing that is required, is installed and left turned off.
   
3. New electrical, if required, is installed.
   
4. The walls are repaired and prepped for paint.
   
5. If a completely new floor surface is required, this is done next.
   
6. The kitchen cabinets are installed.
   
7. The bench top is measured.
   
8. The trim for the cabinets is installed.
   
9. The bench top is cut to size, and installed.
10. The plumbing is connected and the kitchen is functional.
    
11. If only a partial kitchen floor is required, it is done last.
    

Q: Will LEK pull out and take away the existing kitchen?
A: Yes, we are able to pull-out and remove your existing kitchen ensuring there is minimal inconvenience throughout the installation process.

Q: At what point do I need to select appliances?
A: The short answer is as soon as possible. It is very important that you select your appliances before designing or at least early in the designing process. Designers need the exact measurements necessary to see that everything fits as it should in your kitchen.

Q: How long does the kitchen design process usually take to complete?
A: That depends on the size of your kitchen and the specific details involved in your kitchen design. Normally, we will meet with you for the first time and gather all information required; dimensions, budget, product likes & dislikes as well as your wants and needs. From this point, we will put together a design and quote for you. We aim for this process to be completed within a couple of weeks

Q: Can I see the Kitchen design before it is manufactured?
A: Yes, LEK uses a computer aided design (CAD) program which gives you a visible representation of what the finished kitchen will look like.

Q: Once I have signed up, what next?
A: Once you have committed to LEK and paid a deposit, you will need to make an appointment time with your designer to make your final selections. The sooner you can make the time to do this, the sooner your renovation project can commence.

Q: Can I organise my own trades and just buy the kitchen from LEK?
A: Yes. You can project manage your own kitchen renovation and use all your own trades people. LEK is happy to supply only or supply & Install.